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Although we are always available to mitigate any problem, the consumer, in the event of a dispute, can resort to the following alternative consumer dispute resolution entities. In the case of the district of Aveiro, the competent entity is : CNIACC - Centro Nacional de Informação e Arbitragem de Conflitos de Consumo Faculdade de Direito da Universidade Nova de Lisboa Campus de Campolide 1099-032 Lisboa Tel.: 213 847 484 e-mail: cniacc@fd.unl.pt
More information on the Consumer Portal, available at www.consumidor.pt. If you need help, you can always contact us via phone and email.